Help

Hippo Bingo Support

We have two teams that can help. What do you need help with?

My Account

For help with Logging in, Address updates, issues with your personal information, depositing, withdrawing, banking, bonuses, and Free Spins vouchers that are stuck or cannot be played:

Contact the Player Support Team:
support@hippobingo.com

For help with your Welcome Offer, Hippo Wheel, and other offers and promotions contact the Promotions Team:

Contact the Promotions Team:
promotions@hippobingo.com

Both teams will get back to you within 3 business days during normal workloads, please allow up to 5-7 working days when things are busy.